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Online Banking Update

Online Banking Built With You in Mind!

We are excited to announce that on September 18th we will be transitioning to our new and improved digital banking platform. This new modernized platform provides a seamless integration of desktop and mobile banking for both our Personal and Business customers! Complete with all the services you already use every day, this update allows us to implement even more fantastic services to better serve our personal and business customers!

Online Banking Tutorial
Mobile Banking Tutorial

Online Banking Conversion Timeline

September 16, 2025 September 17, 2025 September 18, 2025
7:00 AM CT:
Personal Bill Pay, Business Bill Pay and Zelle access disabled.6:00 PM CT:
Personal Online Banking and Mobile Banking placed into Inquiry Only mode.

6:00 PM CT:
Business Online access disabled.
  • Personal Online Banking and Mobile Banking remain in Inquiry Only mode
  • Business Online remains disabled
 9:00 AM CT:
New Online Banking System and Mobile App live for all users (Business and Personal)

Online Education Center

Curious about a bank product? Visit the OEC to learn about everything Vision Bank can offer you!

OEC Hub

Our Team

At VisionBank we believe the best way to serve our clients is in getting to know our clients.

Our Team

FAQs

When will this update be taking place?

There are several very important dates to keep in mind as we prepare for this transition.

Beginning Tuesday, September 16, 2025:

Personal Users: As we begin preparing for the transition, customers will not have the ability to create new profiles to gain online banking access or to enroll in eStatements. All personal online banking profiles will be set to “view only” mode. During this time personal users only will be able to access and view your accounts, but will not have access to conduct any transactions, such as transferring funds between accounts, paying bills, depositing checks or managing cards. Rest assured; your accounts are safe during this transition period. We’ll be working hard behind the scenes to make sure all details are taken care of in preparation for going live.

Business Users: Business Online access will be disabled completely starting at 6:00 PM CT and will remain disabled throughout the the remander of the next day as well.

Wednesday, September 17, 2025

Personal Users: All accounts will remain in “view only” mode.

Business Users: All accounts will be disabled and will be unable to be accessed on this day.

Thursday, September 18, 2025: GO LIVE!

Personal & Business Users: Starting at 9:00 AM CT you will access your accounts from the same login, with a refreshed look and feel, more intuitive design features, and improved functionality.

Of course, as always, we are here to assist through this process. For questions and concerns, please contact our customer service representatives at 952-920-8400.

Is there anything that I need to do before the update?

There is very little needed on the customer end before this update however we do recommend you:

  • Verify your username and password for online banking access. You will need to login using these the first time after the update.
  • Update your phone number and email with VisionBank to make sure both are current for security purposes with the new online banking platform.

The transition to the new platform should be relatively seamless, but verifying your information and credentials will help to ensure a smooth transition.

For Business ACH Users, we recommend saving your history and templates in the event that they are not carried over.

Will I still have access to my banking information during the transition?

  • Personal Users: Personal users will have “View Only” access to online banking during the update period. During this time personal users only will be able to access and view your accounts, but will not have access to conduct any transactions, such as transferring funds between accounts, paying bills, depositing checks or managing cards.
  • Business Users: Business users will lose access on the evening of September 16 at 10:00 PM MST and will not regain access until we go live on September 18 at 8:00 AM MST.

What changes should I expect with the new online banking platform?

  • Enhanced login security to protect our customers.
  • Forgot Username Feature – You no longer need to call us to look up your username if you don’t remember it. You can now change it all on your own!
  • Forgot Password (Locked Out) Feature – You no longer need to contact us for a password reset or to unlock your access to your online banking account. You will now be able to complete this process without our assistance.
  • Tokens are a thing of the past.  Your DigiPass or Go3 token will be replaced with Multi-factor Authentication via email or phone.
  • Advanced Alerts – set up various alert options for all your account types.
  • Quicken/Quickbooks Direct Connect
  • Parity between the desktop and mobile banking experience.
  • Business Users will now use the main VisionBank mobile app.  There will no longer be separate apps for business users.  Business users will need to download the main VisionBank app after the update

 

Is there anything else I will need to set back up after the update?

  • Most settings will transfer over during the update, but you will need to reconfigure any Notifi Alerts you had created on our previous online banking system.
  • If you have used a Hard Token (Go3) or Soft Token (DigiPass), you will no longer need to use these.  You can set up a password by selecting “Forgot Password” from the login screen following the on-screen prompts.